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Customer Success Manager (Enterprise)

Ethos · 100% remote · Contract · Posted

Pay
$70/hr
Location
Worldwide
Languages
English
Hours
5-20 hours per week
Openings
Not listed
Level
Experienced
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Summary

Create, evaluate, and refine AI-generated presentations and slide decks for enterprise customer success workflows such as QBRs, renewal business cases, and executive sponsor updates.

What you'll do

  • Create quarterly business review decks
  • Create renewal business case presentations
  • Create adoption and value realization exhibits
  • Create executive sponsor update presentations
  • Create success plan presentations
  • Evaluate AI-generated presentations
  • Refine AI-generated presentations

Requirements

  • 4+ years in enterprise customer success
  • Experience building and delivering executive business reviews
  • Expert-level PowerPoint and slide craftsmanship
  • Excellent written communication
  • Attention to detail

Skills

  • PowerPoint
  • Slide Craftsmanship
  • Executive Business Reviews
  • QBRs
  • Enterprise Customer Success
  • Written Communication
  • Attention to Detail

Full description

We're working with a leading foundational AI lab to find experienced enterprise customer success managers who can help train their latest language model on professional presentation and slide deck tasks.
We're looking for CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.
Compensation: $70/hour
Commitment: Flexible, 5-20 hours per week (or more if desired)
Location: Fully remote, work on your own schedule
Start date: ASAP
Qualifications:

  • 4+ years in enterprise customer success at a top company
  • Track record of building and delivering executive business reviews
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

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